Making A Claim

If you are claiming for Veterinary fees, please follow the guidance in details of Your Policy Document Section 1 – Veterinary Fees.

Please View Claims Information to log into the Your Policy section of our website where you can register and submit your claim electronically. Alternatively, you can also register a claim by ringing us and selecting the claims option.

The claims administrator can also be reached via the contact details below:

Please ensure that you submit all supporting documentation with your claim including your pets full clinical history if this is your first claim. Missing documentation can lead to a delay in handling your claim.

If you are a vet looking to submit claims information, please Submit a Claim.